Our Audit Packages
Choose the level of assessment that suits your home. Every package is designed to give you clear, independent insight into the quality of your installation and the correct next steps to take.
Bronze
Remote Document Review
£
79
one off purchase
A simple and affordable review for peace of mind.
- Review of installation documentation
- Pre and post EPC check (where available)
- Identification of missing or incorrect paperwork
- Outline of immediate concerns
- Email summary report with next steps
Homeowners wanting a general overview with no suspected major defects.
Silver
Detailed Remote Audit
£
159
one off purchase
A deeper remote assessment using your photos and documents.
- Everything in Bronze
- Review of customer-uploaded photos
- Risk and defect scoring
- Detailed written report
- Clear next-step guidance
- Complaint letter template
Homes with mild concerns, damp risk, ventilation issues or missing documentation.
Standard Homes
Gold
Full Onsite Home Health Check
£
279
one off purchase
Our most popular and comprehensive service.
- Everything in Silver
- Full onsite home survey:
- Loft inspection
- Ventilation review
- Boiler/heat pump area
- Insulation zones
- Living space checks
- Thermal bridging indicators
- Moisture and condensation evaluation
- Ventilation suitability check
- Full photographic evidence pack
- Installer/warranty escalation guidance
Homes with suspected defects, cold rooms, damp or missing ventilation.
Platinum
Home + Solar + Heat Pump Audit
£
349
one off purchase
A complete assessment covering your home, solar and heating system.
- Full Gold audit
- Solar PV inspection
- Roofline visuals (from safe access points)
- Inverter checks
- DNO approval review
- Heat pump performance indicators
- Commissioning and sizing review
- Priority report turnaround
- End-to-end evidence bundle
Properties with multiple technologies under ECO or BUS who want complete peace of mind.
Every report is written in clear, legally safe language and designed to be used with installers, warranty providers, TrustMark and Ombudsman services.
Optional Add Ons
Additional building
If you have an annex or a second dwelling.
Price on request.
Reinspection visit
If you want a follow up after remedial work.
£149
What Every Package Includes
Regardless of which package you choose, you receive:
• Independent and impartial assessment
• Clear findings in plain language
• Indicators where work may fall short of expected standards
• Guidance on the correct route for rectification
• Legally safe wording suitable for installers, warranty providers and governing bodies
• Secure handling of photos and documents
• Free follow up advice for seven days after report delivery
Why Our Pricing Is Straightforward
We keep our pricing simple because homeowners want clarity.
No hidden fees.
No unexpected charges.
Just a clear service with a clear outcome.
COMPLAINT PACK
Installer Escalation File
£
49
one off purchase
A structured, legally safe complaint pack designed for homeowners who were promised work, misled, delayed, or treated unfairly by an installer. This pack does not replace a Home Health Check. It is for customers who have no completed install but still want to challenge an installer’s behaviour or failure to act.
- Professionally drafted complaint letter
- Summary of key issues in plain language
- Case file layout you can send to any installer, council, or funding administrator
- Guidance on who to escalate to (Installer, TrustMark, Ombudsman, Local Authority, Business Standards, etc)
- Instructions for keeping the complaint legally safe
- Timescales for expected responses
- Escalation structure if the installer ignores you
- Optional add-on: We send the complaint on your behalf (£20)
Why Choose This Pack?
- High impact for stalled or ignored applications
- Legally safe structure
- Helps you escalate correctly
- Professional language that gets taken seriously
- Most installers respond once they see a formal case file
- Protects you without needing a full audit
What This Pack Is For
- You were promised an ECO, GBIS or BUS installation and it never happened
- You were told you were eligible, then ignored
- An installer pulled out with no explanation
- You were pressured or misled
- Your application was mishandled
- A surveyor visited but no follow-up occurred
This is not a technical audit. This is your formal written case file to demand action or answers.
What This Pack Does NOT Include
- No technical assessment
- No documentation review
- No EPC analysis
- No installation defect identification
- No compliance checking
- No photographic assessment
- No report
- No Home Health Check
Book Your Audit
- We are independent.
- We do not install or sell measures.
- We give you the information you need to protect your home.